Before purchasing items please take time to read the following information. Thank you.
Friendly and efficient customer service is important to me. If you have any questions or need any help please email:
I always aim for fast dispatch and email confirmation of purchase, generally within 48 hours of receiving payment (excluding weekends). If I am away from my studio for more than 72 hours a notice will appear on the home page of this website.
Please contact me for discounts before purchase. I often include a discretionary cash refund in parcel if more the one pack is purchased. This amount will depend on the actual cost of postage and applies to UK customers only. I aim to be as fair as possible.
If for any reason you are not happy with your item please e-mail or telephone to arrange a refund. Please return the item within 14 days of receipt in the same condition & same template quantity received, and in the original packaging. The sale price will be refunded via the method you paid (please note that your return post and packing costs cannot be returned).
Please complete the form below and return to above address with sterling cheque or postal order made payable to : J Vans-Colina. I got married recently and my name has changed from Wills to Vans-Colina